Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website (“Site”).

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, billing and shipping addresses, email address, phone number, payment details.

  • Account Information: Login details if you create an account with us.

  • Transaction Information: Details of orders and purchases made.

  • Technical Data: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, account, or inquiries.

  • Improve our website, products, and services.

  • Send you marketing emails (only with your consent).

  • Comply with legal obligations, including fraud prevention.

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to fulfill an order you place.

  • Consent – for email marketing or newsletter subscriptions.

  • Legal Obligation – where we are required by law to keep certain records.

  • Legitimate Interest – to improve our services and prevent fraud.

4. Sharing Your Information

We may share your data with:

  • Service Providers – such as payment processors, couriers, IT support, and marketing platforms.

  • Legal Authorities – if required by law.
    We never sell your personal data to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable website functionality.

  • Analyse site traffic and improve user experience.

  • Deliver targeted advertising (if applicable).
    You can manage or disable cookies through your browser settings.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above or as required by law (e.g., tax and accounting obligations).

7. Your Data Protection Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request transfer of your data to another service (data portability).

  • Withdraw consent at any time (for marketing purposes).

To exercise these rights, please contact us at [Insert Contact Email].

8. Security of Your Data

We take appropriate security measures (technical, administrative, and physical) to protect your data against unauthorised access, disclosure, alteration, or destruction.

9. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

[Your Company Name]
Email: [Insert Email]
Address: [Insert Business Address]

11. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO)